Return Policy:
Contact customer service at dbhmaui@gmail.com to inquire about the item that you are returning and state why you are returning the item. After receiving an email confirmation for your return, print the email and include it in your returned package, ship item back in the condition you received it, with original tags attached, within 14 days of your purchase. Keep the tracking number for your records.
You will be responsible for the shipping costs and tracking so we recommend sending and tracking your package through the US Postal Service. You may also use UPS and FedEx. Ship returns to: Da Beach House Maui - RETURN 1941 S. Kihei Rd, E-1 Kihei, HI 96753 |
Exchange Policy
Contact customer service at dbhmaui@gmail.com to inquire about the item that you are exchanging and state what item you would like to exchange it for. We will need to confirm if we have the item in stock that you would like.
After receiving an email confirmation for your exchange, print the email and include it in your returned package, ship item back in the condition you received it, with original tags attached, within 14 days of your purchase. You will also need to include a pre-paid mailing envelope that we can ship you your new item in. Keep the tracking number for your records. You will be responsible for the shipping costs and tracking so we recommend sending and tracking your package through the US Postal Service. You may also use UPS and FedEx. Ship returns to: Da Beach House Maui - EXCHANGE 1941 S. Kihei Rd, E-1 Kihei, HI 96753 |
Special Orders & Requests:
Da Beach House Maui has one retail location on Maui! We have new products and designs being shipped out to the retail location on a weekly basis! Sometimes, we are unable to display the items on the website. We would be more than happy to send you pictures about the items that you are inquiring about.
We also love hearing your feedback on products that you would like us to provide! Since being in business for over 13 years, we have used our customer’s feedback and have also brought back old designs from the vault! Please email us at dbhmaui@gmail.com. Pictures are also very helpful! |